The managing partner’s approach to growth drives much of what happens in, and to your firm. When that approach is informed, you can expect a successful hunt. When it isn’t, disappointment and frustration are likely.
Learn MoreRecent events in the profession will continue to result in more and larger clients evaluating a potential change in their CPA firm over the next couple of years. Firms which invest in the expertise necessary to win significant opportunities have a once-in-a-lifetime ability to grow their revenue substantially. In evaluating this ability to win, I…
Learn MoreFor CPAs, winning significant opportunities is the ultimate team sport. If you or other tigers in your firm are accustomed to going it alone, you’ll find it’s next to impossible to do this consistently when the business is large and complex. The reluctance of CPAs to recognize this keeps many from conquering high-value targets.
Learn MoreRemember the theme from Cheers, the TV series about a friendly Boston pub and its memorable ‘regulars?’ The refrain says: “You want to go where everybody knows your name.” Something similar is at work when it comes to building value propositions to grow revenue. To succeed, you’ve got to determine what makes the buyer tick.
Learn MorePromising opportunities may not be sporting overalls at your firm, but it’s likely a number of them have successfully camouflaged themselves from you and your partners! Sure, you’re busy these days, but sheer momentum isn’t enough to guarantee long-term sustainable growth. For that you need an orderly approach to opportunity planning.
Learn MoreNot so long ago, the business of an accounting firm was as predictable as men’s business attire. Tax preparation and audits were about as far as it went. Unfortunately, as firms have attempted to branch out into an array of related services, their experiences have been hit or miss. More often than not, the reason is that they are unfamiliar with some of the fundamentals in bringing a new service to market, and often incorrectly pattern their efforts after bringing products to market.
Learn MoreMistakes can teach us a great deal. The lessons can be difficult, even costly, but there’s no better teacher. When the goal is establishing a technology niche, or any new service, I’ve seen a pattern of errors worth identifying and avoiding.
Learn MoreIn today’s sophisticated marketplace, professionally marketed and managed services stand the best chance of gaining notice and winning market share. What’s true for consumer goods, health care and telecommunications, also applies to professional services such as those offered by CPAs and lawyers. Many firms that have acknowledged the need have been richly rewarded. Those that have embraced the need and acted on it have seen even more impressive results.
Learn MoreAccounting is an old profession, one that I’ve been practicing for 38 years. I’ve worked hard to build a book of business. To meet people in my community. To provide exceptional client service. After all, that’s what I was taught to do – it’s what I taught others. It’s how a CPA becomes successful. Right? Well, it turns out, there is a better way.
Learn MoreFrom singers to chefs, America is obsessed with identifying its next big stars. For viewers of TV shows like American Idol or Top Chef, it’s all about an hour of entertainment. But in today’s competitive business environment the ability to identify a future industry or service line super star can help your firm pull ahead of the competition.
Learn MoreI can’t tell you how many times I’ve heard this statement: “You know, Gale, once I get in front of a prospect I have no trouble selling them!” “Well, gee,” I want to respond but restrain myself, “that’s a real surprise!”
Learn MoreAfter several years of searching, I’ve finally found a top-notch book that discusses how to innovate services – Tuned In, by Stull, Myers & Scott. It encourages the reader to listen closely to their markets for signals about what’s really on the minds of the people they serve.
Learn MoreIt’s fair to say that CPAs have ‘gotten the memo’ when it comes to the importance and value of marketing. Telling their story to those who need to hear it – and are in a position to respond – is a concept many now understand and even embrace. But in today’s demanding marketplace, it’s not enough to market an offering; you’ve got to manage it – from incubation through birth, innovation and beyond. Sharply designed brochures, hard-hitting direct mail and interactive websites simply won’t get you where you want to go.
Learn MoreThe more things change, the more we need to change with them. Massive shifts in market conditions are profoundly affecting our profession. But it’s not just the market that’s recalibrating. We’re also in the midst of a revolution in information gathering, which influences how our buyers think and how they make decisions.
Learn MoreAnybody who knows how to eat knows how to generate a lead, right? You call a banker or a lawyer, make lunch reservations at the local chop house and before you’ve digested the creamed spinach you’ve landed a hot prospect.
Learn MoreYou may be surprised to uncover a health tip in an article about revenue growth, but that’s exactly what I’ve got for you. It’s guaranteed to minimize stress, and it has nothing to do with food or exercise. It’s “the research call,” an information-gathering strategy that does not require you to engage in the traditional approach to active rainmaking.
Learn MoreEver wish you could turbo-charge your referral efforts? The need for speed has never been greater for CPAs. If your referral program is plodding along when it should be setting the pace, there’s good news: a network-building strategy that is innovative, focused and proven.Caution! This is not your father’s Oldsmobile!
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